Before this, merchandising placement was tracked in spreadsheets that were always wrong, always stale, and always a source of escalations during launches. The Planogram replaced that entirely.
- Week-by-week placement grid with real-time conflict detection across placement types
- 4-step intake wizard that enforces data quality at the point of entry
- Live board view for current-week visibility across the team
- Campaign simulator for "what if" planning before slots are locked
- Deployed org-wide via Builder Hub — not just my team, my whole org
Planogram — schematic preview
Before the Control Tower, understanding what was live on the T-Mobile digital surface on any given day required querying multiple trackers, chasing people in Slack, and hoping the spreadsheets were current. The Control Tower fixed that.
- Filterable real-time view of all active, upcoming, and recently ended content across the DBM surface
- Status-aware layout — items auto-sort and group by launch state
- Same 4-step intake wizard as the Planogram, keeping data clean at the source
- Partner-facing view that reduced "what's live?" Slack interruptions to near zero
- Lays the groundwork for the full Emergency & Natural Disaster Playbook integration in 2026
Control Tower — schematic preview
Standard intake processes are built for standard requests. Emergency creative swaps, executive-driven quick-turns, and disaster-response updates don't fit standard intake. T-Rupt is a parallel workflow for exactly those moments.
- Lightweight intake form that routes directly to the right people without queue delay
- Built-in SLA tracker so urgency is visible, not just stated
- Approval chain that collapses from 5 steps to 2 for qualifying requests
- Audit trail maintained for compliance without adding friction
T-Rupt — workflow schematic